Shipping policy

Shipping & Delivery Details

Processing Time

Each creation is printed and prepared with care and intention:

  • Fine Art Prints, Fine Art Prints w/ Mat and Unstretched Canvas are typically processed within 5–10 business days.
  • Stretched Canvas Creations take approximately 10–15 business days due to additional hand-finishing and quality checks.
  • You’ll receive a confirmation email with tracking information once your order ships.

Shipping Methods

We partner with trusted carriers to ensure your creation arrives safely:

  • U.S. Orders: Shipped via USPS, UPS, or FedEx depending on location and size.
  • International Orders: Delivered through USPS International or DHL.
  • Larger canvases may require special freight or signature delivery for proper handling.

Estimated Delivery Times

You can expect the following transit windows after processing:

  • U.S. Orders: 3–7 business days after processing.
  • International Orders: 10–21 business days (customs times may vary).
  • Total estimated time from order to arrival: approximately 2–4 weeks.

Shipping Rates

Shipping is calculated at checkout based on size, weight, and destination:

  • Standard shipping rates are automatically determined at checkout.
  • Complimentary local pickup or delivery may be available in Bend, OR, upon request.

Packaging with Purpose

Every creation is carefully wrapped to preserve its story and meaning:

  • Prints, and Unstretched Canvas are packaged flat or in protective tubes for safe transport.
  • Stretched Canvas Creations are padded, boxed, and reinforced for added protection.
  • All materials are selected to keep your artwork safe on its journey.

Tracking & Updates

You’ll receive an email with your tracking number as soon as your order ships:

  • Please allow up to 24 hours for tracking information to update.

If Something Isn’t Right

Your experience matters. If your creation arrives damaged, please photograph the packaging and artwork within 48 hours and email bie@markjamnik.com so we can make it right. Each creation is prepared and shipped with heartfelt care — we want you to feel that connection from studio to doorstep.

Returns & Exchanges

Because each order is custom-made for you, all sales are final. If your creation arrives damaged or defective, we will gladly replace it at no cost.